Blaine and Associates

Blaine and Associates

Monday, March 28, 2016

4 Simple Phrases That Instantly Earn People's Trust
Your team is more likely to thrive if you can make them feel that you are trustworthy.

By Sysan Steinbrecher
CEO, Steinbrecher and Associates
Project Aristotle is a recent Google study that was undertaken to understand why certain teams in their workplace thrived while others seemed to struggle. After studying hundreds of Google's teams and analyzing years of data, the researchers behind Project Aristotle discovered that "psychological safety" is the secret to building and maintaining successful teams.

Amy Edmondson, a Harvard Business School professor, describes psychological safety in her definitive 1999 study as "a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves."

The Google study solidifies what we already know: that people need a sense of security to do well at work. Honesty, transparency, and an overall atmosphere of mutual respect are imperative when building a psychological safety net for your team.

But first, you must earn -- and keep -- their trust.

Building trust will allow you to develop meaningful relationships and cultivate an unspoken mutual understanding; your team can count on you to do what you say and say what you mean. In turn, they will do the same for you. This sense of security, precipitated by you, means that your employees' self-esteem is upheld. A safe haven of trust allows them to speak freely and think more creatively, without feeling rejected or embarrassed.

You have the ability to make a significant impact if you engender the trust of your employees. Make it a priority to inject some positivity into each workday. Be aware that your words have the power to sway the opinions and actions of others. If you treat your team members with respect and understanding, interpersonal trust and a sense of security will follow.

Here are some phrases that will instill trust and confidence within your team.

1. "What can I do to help?"

When you are truly committed to helping others, it creates a ripple effect. Your team will have more passion to work with you and for you if they believe you have their back. Simply saying, "I know that this project is important to you. How can I help?" can move mountains. Be sure to follow through on your promise to assist.

2. "I trust your decision."

If your employees feel you trust them to do the right thing, it will boost morale and productivity. Remember, to be trusted, first you must trust.

3. "What can I do differently?"

Serve those you're leading, not the other way around. Let people know that their opinions count. Part of your job as a leader is to remove the barriers to success by observing what might be standing in the way of your employees achieving their goals. Determine how you can facilitate their progress without eliminating accountability.

4. "What do you think is our best course of action?"

Ask questions versus handing out orders. Considerable insight can be gleaned by asking for someone's opinion. This approach will win the hearts of your team members, as you'll be viewed as a leader who values the perspectives of others and cares enough to ask for feedback.

Have faith in the process. Trust the people you lead. Say "thank you" more often, admit when you are wrong, and be open to new ideas. When you strive to develop more meaningful relationships with your associates, you'll experience a deeper and more fruitful form of success -- one that cannot be measured by profit.

Thursday, March 24, 2016

Corporate Legal Secretary - $75K-$85K

Corporate Legal Secretary with large firm experience needed for a truly nice group attorneys. Your personality will land you this position. We want a proactive, vibrate, fun person that will complete our division. You will work for three attorneys in total - one located in another country, and two self-sufficient Corporate attorneys.

Requirements include:
- At least 5 years working for a large law firm in their Corporate division - we welcome many more years of experience if you have it
- Typing speed of 75 WPM
- MS Office Suite - with MSW, Excel, Adobe Acrobat, iManage and InTapp
- Drafting, editing, redlining, and proofreading legal documents
- Preparation of closing binders
- Time sheets and expense reports

We offer full benefits, a beautiful work environment, great people, and great salary.
Skills testing and a background check will be conducted.
If you do not have solid and current "big" firm experience, you will not be eligible for this position.
Please submit your resume and salary history for immediate consideration.

Temporary Administrative, Convention & Catering Staff - $11.00 - $20.00 hourly

We are having a shortage of talented temporaries to fill long and short term assignments. The majority of our positions are in West Los Angeles (from Santa Monica to downtown Los Angeles). We need typing of at least 55 wpm, MS Word, Excel, PowerPoint, and Outlook. Most of our positions require business attire, great client servicing skills, proper grammar, organizational skills and the ability to change hats at any moment.

We are also in need on staff for conventions and special events. if you are looking for part time of flexible hours, this is an ideal position for you. You must have great client servicing skills, love dealing with the public in large crowds, able to stand for long periods of time and can work weekends and nights as needed.

We also are gearing up for a summer of lots of catering positions. We are in need of experienced servers and bartenders. The pay is excellent, the atmosphere is ocean breezes and beautiful surroundings. We do need at least 1 year of experience in the food/hospitality industry.

Temping is a great way to find your next full-time position, make some extra money or just keep busy and learn about new industries and meet new people. This is a great way to build your resume back up if you have gaps in it.

Call us today and work tomorrow.